Shipping & returns

We offer free shipping in the US for all orders $100+ via the United States Postal Service.

Exchanges

If you need to exchange your product, please contact us within 30 days of receipt via email at darzah@childscupfull.org. One time exchanges on shoes for a different size are free of charge in the US. For international exchanges, please contact us. Shoes must be unworn.

Returns

If you find that you are dissatisfied with your order, please contact us within 30 days of receipt and we would be happy to provide a full refund or exchange for store credit, as long as the product is in original condition. Shoes must be unworn. Please contact us directly for details at darzah@childscupfull.org

In case of a damaged shipment due to inclement weather, please contact us as soon as possible upon receipt of the order by emailing us at darzah@childscupfull.org. We will arrange an exchange of the item as soon as possible.